Benaa Home Care · Air conditioning
AC maintenance contractin Bahrain.
Benaa Home Care is an annual maintenance contract for villas and apartments in Bahrain that includes air conditioning. Every AC unit is serviced twice a year, labour for AC faults is covered on callouts, and packages start at BD 95 a year plus VAT.
The short answer
What an AC maintenancecontract covers.
An AC maintenance contract is a yearly agreement where a contractor services your air conditioning on a schedule and fixes faults when they happen, for one annual fee. Paying once a year replaces booking and pricing a separate visit every time a unit needs attention.
With Benaa Home Care, each AC unit is serviced twice a year, and labour for AC faults is included on callouts. The same contract also covers electrical, plumbing and carpentry labour and a 24/7 emergency line. Spare parts are charged only when used, quoted in writing first.
Read the small print on any annual plan you compare: some annual home plans in Bahrain list air conditioning as not included. Here it is part of the contract.
What is serviced
Five checks on every unit,twice a year.
Each planned AC service follows the same checklist.
Coil and filter cleaning
Dust on filters and coils makes a unit work harder and cool less. Cleaning restores airflow.
Drain clearing and flushing
A blocked condensate drain is a common reason an indoor unit drips water. The drain is cleared and flushed.
Gas pressure check and report
We check the refrigerant pressure and report it. A low reading points to a leak, which is quoted separately.
Capacitor and contactor check
Capacitors and contactors are wear parts. They are checked so a weak one is found before it stops the unit.
Thermostat and fan testing
We confirm the unit responds to its controls and that the fan moves air as it should.
A written report
After each visit you receive what was done, what was checked and what needs watching.
Packages and prices
Priced by AC units,not bedrooms.
Air conditioning units create the work, so the packages are sized by units. A wall split unit counts as 1 unit and a ducted or concealed unit counts as 2.
| Apartment | Villa Essential | Villa Plus | Villa Premium | |
|---|---|---|---|---|
| AC units covered | up to 2 | up to 4 | up to 6 | up to 9 |
| Price per year (+ VAT) | BD 95 | BD 155 | BD 209 | BD 289 |
| Callouts a year | 4 | 5 | 6 | 8 |
| On site within | 8 hours | 6 hours | 4 hours | 4 hours |
| AC services per unit | 2 a year | 2 a year | 2 a year | 2 a year |
Extra units
More units than yourpackage covers?
You can add units to a package: an extra wall split unit is BD 35 a year and an extra ducted unit BD 55 a year, plus VAT. Homes with more than 9 units are priced after a free survey.
The survey is how the package is set. We count your units on site before you sign, and nothing is agreed until you have seen the number.
Included and not included
What the annual feedoes and does not cover.
Stated plainly before you sign. Everything in the right-hand column is quoted for your approval before any work begins.
| Included in the annual fee | Quoted separately for your approval | |
|---|---|---|
| Planned services | Two services a year for every AC unit, with the five-point checklist | Extra planned visits beyond the package |
| Faults between services | Labour on callouts, by package: 4 to 8 callouts a year | Extra callout: BD 18 + VAT |
| Parts | Not included | Compressors, motors, PCBs and coils, with a 10% contract-holder discount |
| Gas | Pressure check and report at each service | Gas leak repair |
| New equipment | Not included | AC supply, installation and relocation |
Nothing is added to an invoice after the work is done. You approve every price first.
How it starts
From first callto full cover.
Free survey
We visit, count your AC units and record their condition. The survey is free and commits you to nothing.
Agree the package
Package, response time and price are confirmed in writing.
Schedule the services
Planned visits are booked ahead and kept out of peak summer, so your units are checked before they work hardest.
Call one number
One number for every trade and the 24/7 emergency line, all year.
Questions
Commonquestions.
Do you offer AC maintenance contracts in Bahrain?
Yes. Every Benaa Home Care package is an annual contract that includes air conditioning maintenance, for villas and apartments across Bahrain, from BD 95 a year plus VAT.
How often is each AC unit serviced under the contract?
Every AC unit is serviced twice a year. Planned visits are booked ahead and kept out of peak summer.
What does an AC service include?
Coil and filter cleaning, drain clearing and flushing, a gas pressure check with a report, a capacitor and contactor check, and thermostat and fan testing.
Are AC spare parts included in the annual fee?
No. The fee covers labour. Parts such as compressors, motors, PCBs and coils are charged only when used, quoted in writing before anything is ordered, with a 10% discount for contract holders.
What happens if my AC fails between services?
Call the 24/7 line. Labour for the fault is covered as one of your yearly callouts (4 to 8 depending on the package), and we are on site within 4 to 8 hours depending on the package. An extra callout is BD 18 plus VAT.
Do ducted and concealed AC systems cost more to maintain?
They count as 2 units against your package, where a wall split counts as 1. An extra ducted unit is BD 55 a year and an extra wall split BD 35 a year, plus VAT.
Does the contract include AC gas leak repair or new units?
No. The contract includes a gas pressure check and report. Gas leak repair, AC supply, installation and relocation are outside the annual fee and are quoted for your approval before any work starts.
Is the contract only for villas?
No. The Apartment package covers up to 2 AC units, and the villa packages cover up to 4, 6 or 9 units. Homes with more than 9 units are priced after a free survey.
See which packagefits your home.
Count your AC units, see your annual price and reserve the free survey. No payment is taken online.